top of page

Terms & Conditions

Welcome to Timeless Jewellery. By using our website, you agree to the following terms and conditions:

Orders & Payments

  • All orders are subject to availability and confirmation of payment.

  • Prices are listed in GBP and may change without notice.

  • Payment is processed securely via our chosen providers.

Shipping

  • Orders are dispatched within 2–3 working days.

  • Delivery times are estimates and may vary depending on postal services.

  • International customers are responsible for any customs duties or taxes.

Returns & Refunds

  • Returns are accepted within 14 days of delivery, provided items are unworn and in original packaging.

  • Return postage is the customer’s responsibility unless the item is faulty.

  • For hygiene reasons, earrings cannot be returned unless faulty.

Intellectual Property

  • All content on this website (text, images, logos, designs) belongs to Timeless Jewellery and cannot be used without permission.

Liability

  • We take care to ensure accuracy of product descriptions and images, but minor variations may occur.

  • We are not liable for delays or losses caused by postal services or circumstances beyond our control.

Contact Us

  • For any queries please contact us HERE.

bottom of page